Client Engagement

Many Smartsheet customers are getting great value from Smartsheet for productivity yet have not optimized the underlying Smartsheet platform controlling Security & Administrative functions.

Put Roll Point expertise to work optimizing the security & administration of your Smartsheet service

Delivered by a former early Smartsheet employee with over 14 years experience dedicated to Smartsheet Security & Administration.

To show you the right engagement path, tell us where your organization is based:
Services

What Roll Point delivers

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Smartsheet Platform Consulting

Architecture, Engineering & Operational services optimizing Smartsheet Security, Smartsheet Administration & Smartsheet Licensing.

How we engage

Simple contracting for US organizations

ItemDetail
Contract structureMSA + SOW β€” lightweight, plain-English agreements
Governing lawState of Oregon (negotiable for US engagements)
Rate structureHourly, day-rate, or fixed-fee per SOW
Engagement sizesFrom half-day advisory sessions to multi-month programs
NDAMutual NDA standard β€” yours or ours
InsuranceProfessional liability / E&O β€” COI available on request
Vendor setup

What your AP team needs

Roll Point LLC is a US entity β€” vendor onboarding is a same-day exercise for most AP teams.

ItemDetail
Legal entityRoll Point LLC β€” Oregon single-member LLC
EIN88-1556363
Tax formIRS Form W-9 β€” signed copy on request
1099-NECIssue if annual payments total $600+ Β· address: 61661 Hosmer Lake Drive, Bend, OR 97702
PaymentACH preferred β€” US Bank routing 123006800 Β· account details provided securely at engagement start
Invoice termsNet-15 preferred Β· Net-30 standard
Getting started

Next steps for US organizations

Tell us about your challenge

Email info@rollpointllc.com or book a meeting β€” describe the problem, platform, and timeline.

Discovery call

A free 30-minute conversation to scope the work and confirm fit. No sales pressure β€” if Roll Point isn't the right resource, we'll say so.

Proposal & SOW

A clear scope, timeline, and fee structure within 2 business days. MSA + NDA via DocuSign.

Kickoff

Vendor setup completes in parallel (W-9 + EIN doc above) and delivery begins.

Focused results, from day one

Bring a challenge. Leave with a working solution and the knowledge to run it.

Services

What Roll Point delivers β€” worldwide

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Smartsheet Platform Consulting

Architecture, Engineering & Operational services optimizing Smartsheet Security, Smartsheet Administration & Smartsheet Licensing β€” delivered remotely with time-zone overlap for EMEA and APAC.

Cross-border contracting

Clean, predictable international terms

Roll Point uses consistent contract standards for every international engagement β€” so your legal review is fast and there are no surprises:

TermRoll Point standard
Governing lawState of Oregon, United States
Dispute resolutionBinding arbitration β€” AAA Commercial Rules
CurrencyUSD only β€” invoices in USD, FX conversion is payer's responsibility
Liability capFees paid in prior 3 months under the relevant SOW
IP ownershipWork product transfers to you on full payment
ConfidentialityMutual NDA, 3-year survival
TerminationEither party, 30 days written notice
Tax & finance

What your finance team needs to know

QuestionAnswer
Do we withhold US tax?Generally no β€” Roll Point LLC is a US entity. Payments are not subject to US non-resident withholding.
W-8BEN-E?Not needed from either side β€” that form is for foreign entities. Roll Point provides a W-9 or our W-8BEN-E Reference document (below) explaining this for your AP team.
Local withholding?If your country withholds on cross-border services, note it on your remittance advice β€” Roll Point handles recovery via US Foreign Tax Credit.
VAT / GST?Reverse charge typically applies for B2B services from a US supplier β€” confirm with your local tax advisor.
Payment methodInternational wire (SWIFT: USBKUS44IMT) or Wise for smaller engagements. Account details delivered securely at engagement start.
Compliance

Sanctions screening & data protection

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OFAC screening

US law requires Roll Point to screen international counterparties against OFAC sanctions lists. For organizations in most countries this is quick and invisible β€” completed during contract review.

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GDPR & privacy

EU/UK organization? If the engagement involves personal data, Roll Point provides a GDPR Article 28 DPA with Standard Contractual Clauses β€” download below, sign, and return.

Getting started

Next steps for international organizations

Complete the onboarding wizard

Our 8-step interactive onboarding covers contract terms, compliance declarations, payment setup, and GDPR scope in about 10 minutes.

Discovery call

A free 30-minute call scheduled across time zones β€” scope, fit, and approach.

Proposal, contracts & compliance

SOW within 2 business days. MSA + NDA (+ DPA for EU/UK) via DocuSign. OFAC verification runs in parallel.

Secure payment setup & kickoff

Banking details delivered securely to your confirmed AP contact, and delivery begins with agreed overlap hours.

Global reach, personal attention

From Bend, Oregon to wherever you are β€” clean contracting, expert delivery.